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Privacy Policy

Privacy Policy

Last Updated: January 14, 2025

Welcome to VoCal: VoCalTracker.ai (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or use our services, which include our website, database, and any related features or content (collectively, the “Services”).

By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

1. Scope of This Policy

This Privacy Policy applies to all personal information processed by us, including personal information collected or submitted via:

  1. Our website and related services.
  2. Voice, image, text, or other data submissions.
  3. Third-party platforms or services that we integrate with to provide functionalities (e.g., Azure AI, ChatGPT).

It also outlines how we comply with major global privacy regulations, including, but not limited to:

  • The General Data Protection Regulation (GDPR) in the European Union (EU).
  • The California Consumer Privacy Act (CCPA) in the United States.
  • The Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.

2. Information We Collect

  1. Personal Information
    • Name and email address when you register for an account.
    • Health-related data such as height, weight, age, body fat percentage, exercise logs, nutritional intake, etc.
  2. User-Generated Data
    • Text submissions (e.g., logged meals, exercises, personal notes).
    • Audio recordings (voice submissions for logging or generating responses).
    • Images or photos that may contain identifiable data if you share them inadvertently.
  3. Automatically Collected Information
    • Device and Usage Information: IP address, browser type, operating system, pages visited, and the date/time of each visit.
    • Cookies or similar tracking technologies may be used to enhance your user experience (see “Cookies and Tracking Technologies” below).
  4. De-Identified and Aggregated Data
    • We may de-identify your data by assigning a unique user ID. However, in certain circumstances, it may still be possible to link this data back to you (e.g., if we combine it with other datasets or through administrative tools).

3. How We Use Your Information

We use your information for the following purposes:

  1. Providing Services
    • To create and manage your user account.
    • To enable you to log meals, exercises, and other health-related information.
    • To deliver personalized responses, nutritional calculations, and insights based on your inputs.
  2. AI Processing and Third-Party Integrations
    • Azure AI and ChatGPT (OpenAI) process text, voice, or image submissions. Identifiable information (e.g., name or email) is not intentionally shared unless you include it inadvertently in your submissions.
    • We use the output from these services to provide you with results, insights, or other functionalities (e.g., calorie estimates, training recommendations).
  3. Improvements and Development
    • We analyze de-identified or aggregated data for research, training, and product improvements. This may include training new AI models or refining our algorithms.
  4. Communications
    • To send administrative information, such as updates to our Terms of Service or Privacy Policy.
    • To respond to customer service requests or inquiries.
  5. Security and Fraud Prevention
    • To protect our Services and users from unauthorized access, hacking attempts, and other security threats.
  6. Legal Obligations
    • To comply with applicable laws, regulations, or legal processes.

4. Legal Bases for Processing (GDPR-Specific)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data only on one or more of the following legal bases:

  • Consent: You have given us consent to process your data for specific purposes (e.g., providing health logging and AI-based services).
  • Contract: Processing is necessary for the performance of a contract with you, such as our Terms of Service.
  • Legitimate Interests: Processing is necessary for the legitimate interests pursued by us or a third party, except where such interests are overridden by your fundamental rights and freedoms.
  • Legal Compliance: To comply with a legal obligation or protect your vital interests.

5. Disclosure of Your Information

We may share your information under the following circumstances:

  1. Third-Party AI Services
    • Azure AI and ChatGPT (OpenAI) receive de-identified text, image, or audio inputs for the purpose of generating responses or insights. We take reasonable measures to avoid sharing personal identifiers, but users might inadvertently include identifying details in their submissions.
  2. Service Providers
    • We may engage trusted third-party vendors or contractors to perform certain functions on our behalf (e.g., analytics, customer support). They are contractually obligated to protect your data and use it only for services we specify.
  3. Business Transfers
    • If we merge, sell, or transfer all or a portion of our assets, user data may be among the assets transferred. We will provide notice before your data is transferred and becomes subject to a different privacy policy.
  4. Legal Compliance
    • We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court, regulatory agency).
  5. Consent
    • We may disclose your personal information for any other purpose with your consent.

6. International Data Transfers

Your personal information may be transferred to—and maintained on—servers located outside of your state, province, or country. If you are accessing our Services from the EEA or Canada, please be aware that your data may be transferred to and processed in a jurisdiction that may not offer the same level of data protection as your home country.

However, we take steps to ensure your data is safeguarded, including:

  • Implementing Standard Contractual Clauses or equivalent mechanisms where appropriate.
  • Ensuring that third-party service providers maintain sufficient security controls and adhere to privacy obligations.

7. Data Retention

We retain your personal information for as long as reasonably necessary to provide our Services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to request deletion of your personal information, please contact us (see “Contact Us” section below). We may retain aggregated or de-identified data indefinitely for research and statistical purposes.

8. Security Measures

We take reasonable administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. While we strive to ensure the integrity and security of our systems, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on where you reside, you may have certain rights regarding your personal information:

  1. European Union (GDPR)
    • Right to Access: Request a copy of your personal data.
    • Right to Rectification: Correct inaccurate or incomplete data.
    • Right to Erasure (“Right to be Forgotten”): Request deletion of your data.
    • Right to Restrict Processing: Request restrictions on how we use your data.
    • Right to Data Portability: Obtain a copy of your data in a machine-readable format.
    • Right to Object: Object to processing based on legitimate interests or direct marketing.
  2. California (CCPA)
    • Right to Know: Request disclosure of categories and specific pieces of personal information collected, used, or sold.
    • Right to Delete: Request deletion of personal information.
    • Right to Opt Out of Sale: We do not sell personal information as defined by the CCPA.
    • Right to Non-Discrimination: We will not discriminate against users for exercising their rights.
  3. Canada (PIPEDA)
    • Right to Access: Access your personal information.
    • Right to Challenge Accuracy: Challenge the accuracy or completeness of the information.
    • Right to Withdraw Consent: Withdraw your consent to further processing, subject to legal and contractual restrictions.

If you wish to exercise any of these rights, please contact us using the information in the “Contact Us” section. We may ask you to verify your identity before responding to certain requests.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information about how you interact with our Services. This helps us to:

  • Remember your preferences.
  • Understand usage patterns and improve our Services.
  • Provide relevant content and ads.

You can control cookies through your browser settings or other tools. Disabling cookies may affect certain features and functionality of our Services.

11. Children’s Privacy

Our Services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly. If you believe we might have any information from or about a child, please contact us immediately.

12. Third-Party Links

Our Services may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to the practices of those third parties. We encourage you to review the privacy policies of any third-party sites or services before providing any personal information.

13. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. If we make material changes, we will notify you via email (if you have provided one) or by posting a prominent notice on our Services. Your continued use of our Services after any changes have been made constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or our data practices, please contact us at:

IAKAI Solutions, LLC
Attn: Privacy Officer
9503 E Voltaire Drive, Scottsdale, AZ 85260
isaac@iakaisolutions.com